Shipping policy

🌸 Shipping & Order Information

At Peakform, every package is prepared with care and delivered with intention.
We believe your beauty essentials should arrive not just quickly — but beautifully.
Here’s how we make sure your experience is smooth from checkout to doorstep.

🕒 Order Processing

All orders are processed within 1–3 business days after payment confirmation.
Please note that weekends and public holidays are not included in processing times.

Once your order has shipped, you’ll receive an email confirmation with tracking details so you can follow your delivery every step of the way.

🚚 Shipping Methods & Estimated Delivery

Choose the option that best suits your needs:

  • Standard Shipping: 10–20 business days

  • Expedited Shipping: 5–10 business days

  • Priority Shipping: 3–5 business days

⚠️ Note: Delivery times are estimates and may vary due to customs, postal delays, or weather conditions.

💵 Shipping Rates

Shipping costs are automatically calculated at checkout based on your selected method, destination, and order weight.
You’ll always see the final shipping total before confirming your purchase — no hidden fees, ever.

🌍 International Orders

Yes — we ship worldwide.
Delivery times and rates may vary depending on your country and local postal services.

Please note that customs duties, import taxes, or additional fees (if applicable) are the responsibility of the customer.

🔍 Track Your Order

Once dispatched, your tracking link will be sent directly via email.
You can monitor your shipment either through our Track Your Order page or on your carrier’s official tracking portal.

📦 Address Accuracy

Before completing your order, please double-check your shipping information to ensure accuracy.
Lumora cannot be held responsible for delays or lost parcels caused by incorrect addresses.

If you need to make a correction, email us immediately at ahanson@peakformcompany.com — before your order ships.

📬 Lost or Damaged Packages

If your order arrives damaged or hasn’t arrived 7+ days past the expected date, contact us at ahanson@peakformcompany.com.
We’ll quickly investigate with the carrier and ensure you receive a replacement or refund as appropriate.

🚫 Shipping Limitations

Certain products may have shipping restrictions due to weight, size, or regional regulations.
These will always be clearly mentioned on the product page.

Currently, we do not ship to P.O. Boxes, APO/FPO addresses, or select remote regions.

💖 Our Promise

Thank you for choosing Peakform — where beauty meets meaning.
Every order represents a moment of trust, and we’re deeply grateful to be part of your self-care journey.
Here’s to glowing with confidence, connection, and care — always.